Skip to content

Services

Eight service lines, run as one practice.

Build and run are the same discipline. Splitting them across vendors is how environments end up undocumented, so we work across both.

Service lines

8

Engagement models

Managed, project, retained, hourly

Delivery

Remote across the US

What we do

A technology consultancy, defined narrowly.

Fincham Systems is a technology consultancy that designs, builds, secures and operates the systems an organization runs on: cloud platforms, software, delivery pipelines, automation, information security and audit readiness. Clients typically run 25 to 500 staff. The work is Microsoft-centred because that is where the depth is, not because the practice stops there.

Every engagement produces documentation as a deliverable: a configuration baseline, an architecture decision record, and runbooks your own team can execute. That is the part most buyers discover they were missing, usually at the worst moment: during an audit, an acquisition, or the week after someone resigned.

The eight lines below are grouped by what they do to your estate. Most engagements combine two or three; the pairings that come up most often are linked from each page.

Build

Design, build and ship. Cloud foundations, pipelines, applications and automation.

Project or retained

DevOps & CI/CD

Deployments that are boring on purpose.

Read the scope
Project or retained

Software Development

Software your team can still maintain in a year.

Read the scope

Run and secure

Operate, harden and govern. Managed estates, security posture and audit readiness.

Engagement models

Four ways to work with us.

Which model applies is agreed before anything is quoted, so the commercial shape of the work is never a surprise.

Managed service

Cadence
Monthly
Pricing
Fixed monthly fee

We take ownership of an environment and hold it to a documented baseline. Defined scope, monthly reporting, no hourly billing.

Typical services

  • Microsoft 365 Management

Fixed-scope project

Cadence
Defined start and end
Pricing
Fixed price, quoted after discovery

A bounded piece of work with agreed deliverables and a price fixed before it starts. You carry no risk on the estimate. Any service line can be run this way, not only the ones that default to it.

Typical services

  • Any of the service lines

Retained advisory

Cadence
Monthly 8, 16 or 32 hours 3-month minimum
Pricing
Quoted by tier

A committed block of senior hours each month at a tier agreed up front. Every tier includes a monthly review call, a maintained risk register, and a reply within one business day. The hours can go to build work as readily as advisory, including ongoing software development. Hours are allocated monthly and do not roll over: whatever is unused at the end of a month expires, so the tier is worth setting at what you will genuinely use rather than the most you might.

Typical services

  • InfoSec Consulting
  • Compliance & Audit Readiness
  • Software Development

Hourly

Cadence
As needed
Pricing
$500 per hour

Any service line, billed by the hour with no engagement wrapped around it, in 15-minute increments. Architecture reviews, second opinions, incident post-mortems, a few days of development, or anything that would cost more to scope than to do.

Typical services

  • Any of the service lines

Not sure which applies

Describe the problem. We will tell you which of these it is.

Most enquiries arrive as a symptom rather than a service line. A failed questionnaire, a cloud bill nobody can explain, a deployment everyone dreads. Send the symptom.